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Technical Service Delivery Manager

Location: Dublin City Centre, Dublin
Gehalt/Honorar: benefits
Veröffentlicht vor: seit 29 Tagen
Vertragsart: Permanent
Branche: Data & Technology
Name des Kontakts: Yasmine Larkin
Kontakt via E-mail: Yasmine.Larkin@ojassociates.com

Yasmine Larkin

Managing Consultant, Ireland

See more of Yasmine Larkin's jobs

Technical Service Delivery Manager

My client is an innovative conversational systems company using deep learning. I am looking for an experienced Program Manager to work alongside the team of in-domain experts delivering conversational technologies to our customers.

Responsibilities:

  • Designing, coordinating and delivering programs to customers
  • Planning the overall program, driving execution and monitoring progress
  • Work with all stakeholders to ensure correct strategy, plan and alignment of program
  • Producing all internal and external program deliverables including plans, presentations, minutes, reviews and status updates
  • Drive decision making with technical teams, leadership and customers
  • Defining the program governance (controls)
  • Managing the program's budget, relationships with all stakeholders, risks and issues and taking corrective measurement
  • Work with team managers to ensure optimum use of available resources

Skills and experience:

  • 3+ years of technical program management
  • Ability to manage program scope, schedule, quality and change management
  • Experience in agile development environments
  • Exceptional organisational skills with ability to manage teams and multiple projects & priorities
  • Excellent interpersonal skills with ability to lead internal and customer teams through program lifecycle
  • Strong verbal and written communication skills that demonstrate clarity and accuracy
  • A background in software development, engineering or machine learning or AI is an advantage

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