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Systems Engineer - Windows / Hyper V / Applications

Titel: Systems Engineer - Windows / Hyper V / Applications
Vertragsart: Permanent
Location: Banbury, Oxfordshire
Branche:
Gehalt/Honorar: £30000 - £35000 per annum
Beginn: ASAP
Ref: BBNI/SYS/BAN_1562575686
Name des Kontakts: Nicholas Imiolek
Kontakt via E-mail: Nicholas.Imiolek@ojassociates.com
Veröffentlicht am: seit 3 Monaten

Stellenbeschreibung

Systems Engineer - Windows / Hyper V / Applications

You will take ownership of services within the systems support function, and ensure the stability and availability these provide to the business. You will respond to escalated issues, performing diagnostics and troubleshooting to resolve in a timely manner as is expected of a third line resolver group, recording all actions taken, next steps, and communications within the Service Management Tool. You will undertake service requests and administrative updates as request, recording all activities in the Service Management Tool.

Some of the key requirements are below.

  • MCSA Qualification
  • ITIL Foundation v3 qualification
  • Substantial desktop and laptop support experience
  • Server support experience
  • Azure and Office 365 experience
  • Multilanguage integration
  • Experience of supporting SME customers of similar scale (1500 staff, 50 offices world wide)
  • Strong troubleshooting and diagnostics ability
  • Experience working with third party suppliers
  • Customer focused approach
  • Logical analytical thinking
  • Excellent communication skills
  • Excellent organisational skills
  • Good time keeping