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Service Desk Analyst - Crewe - Immediate Start

Location: Manchester, Greater Manchester
Gehalt/Honorar: Negotiable
Veröffentlicht vor: seit 23 Tagen
Vertragsart: Contract
Branche: Information & Cyber Security
Name des Kontakts: Emma Campbell
Kontakt via E-mail: Emma.Campbell@ojassociates.com

Emma Campbell

Consultant, UK

See more of Emma Campbell's jobs

Service Desk Analyst - Crewe - Immediate Start

Service Desk Analyst | Crewe | 6 months | Immediate Start

I am currently recruiting for a Service Desk Analyst to join a business based in Crewe. You will be responsible for supporting the service desk business-wide, acting as the first point of contact for any IT related incidents that come through.

Key Responsibilities:

  • Log all tickets and act as the first point of contact for Service Desk telephone, mailbox and ticketing queue
  • Providing follow-the-sun Infrastructure and Cloud services support to all business locations
  • Escalating more serious incidents to 3rd line engineers and relevant teams

This is a 6 month contract with a view to extend, and someone with professional services experience for an immediate start.

If you have relevant IT experience within a role similar to this and the role if of interest please send your CV to emma.campbell@ojassociates.com or call 0161 694 0781

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