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Service Desk Analyst

Location: Manchester, Greater Manchester
Gehalt/Honorar: £125 - £175 per day
Veröffentlicht vor: seit 16 Tagen
Vertragsart: Contract
Branche: Data & Technology
Name des Kontakts: Mark Duignan
Kontakt via E-mail: mark.duignan@ojassociates.com

Service Desk Analyst

Service Desk Analyst | An exciting opportunity has just arisen for a Service Desk Analyst to join a growing organisation based in Manchester. This organisation is currently looking to bolster their service desk capability and this SDA will act as a single point of contact for all incoming calls and emails from customers regarding IT issues and queries, a critical role within this growing business.

Service Desk Analyst | Manchester | £150pd

The Role

Service Desk Analyst | An exciting opportunity has just arisen for a Service Desk Analyst to join a growing organisation based in Manchester. This organisation is currently looking to bolster their service desk capability and this SDA will act as a single point of contact for all incoming calls and emails from customers regarding IT issues and queries, a critical role within this growing business.

Service Desk Analyst Requirements

  • Customer service / IT Service Desk experience.
  • Excellent communication skills.
  • Ability to maintain composure in a pressurised, fast-paced environment.
  • Ability to understand business needs and prioritise issues accordingly.
  • Ability to take ownership of and manage issues to resolution.
  • A broad knowledge and interest in IT.

The Service Desk Analyst will be paid around £150pd for an initial 6-month contract. We will be looking to shortlist for interview later next week so please apply now for immediate consideration.

Service Desk Analyst | Manchester | £150pd

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