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Project Manager - CRM

Location: Zürich, Switzerland
Gehalt/Honorar: Negotiable
Veröffentlicht vor: seit 21 Tagen
Vertragsart: Permanent
Branche: Change Management
Name des Kontakts: Joe Laramee
Kontakt via E-mail: Joe.Laramee@ojassociates.com

Joe Laramee

Principal - Executive Search

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Project Manager - CRM

Project Manager

CRM

Zurich

My client has acquired a new CRM system and need a CRM specialist, preferably from the Asset/Wealth Management sector to lead this group wide implementation. You will be a hands-on, highly organised, data and execution driven team player capable of leading a business critical project for our group globally.

Responsibilities

  • Taking full ownership for the CRM implementation you will define the project scope and objectives involving all relevant stakeholders and ensuring technical feasibility
  • Reporting into the COO you will make recommendations on the implementation phase, current and future status, and provide regular reporting on the project to stakeholders across the group
  • Developing and leveraging CRM channels and shaping our technical infrastructure to create an outstanding and long-term oriented customer experience
  • Leading the analysis, solution design and testing phases of the CRM system
  • Take responsibility for training our current teams and communicating CRM requirements and actions to a wide audience

What you will have

  • 4+ years' experience in CRM systems
  • A track record of business results through testing and deploying effective marketing campaigns across CRM (from automation to big volume marketing pushes)
  • Demonstrated experience achieving results from complex, large and ambiguous projects in a lean team environment
  • German speaking
  • Excellent client-facing and internal communication skills

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